Conversational AI Platform for sales, marketing, and customer service via WhatsApp Business.
Spoki is an innovative company that has developed a conversational marketing platform. As a Meta Business Partner, it integrates the official WhatsApp Business APIs, enabling businesses to automate and optimize customer communication for marketing, sales, and support activities.
The software allows businesses to send the right message at the right time, thanks to precise database segmentation and automated message flows with advanced logic. Spoki also offers a product catalog on WhatsApp, allowing users to select products, add them to the cart, and complete purchases directly in chat.
Spoki integrates with over 4,000 tools, including eCommerce platforms, CRM, ERP, and digital marketing tools, and includes AI-powered auto-responders for customer care management.
Spoki has developed a state-of-the-art solution in European conversational AI marketing, based on instant messaging channels. We are confident that this solution has great growth potential and enormous scalability.
— BlackSheep Ventures Investment Team